Over the past two months I’ve been asked again and again what I think Sales Professionals should be doing to prosper during the current economic downturn. In a moment I’ll share my advice with you. But first, one way I have been saving on travel and fuel costs, is with GoToMyPc:
Laptops and home computers are great, but what happens when everything you really need is on your office computer. Well, your solution is simple, use GoToMyPC to take your office with you wherever you go. GoToMyPC is the best way to access your office PC from anywhere you happen to be, and all you need is an Internet connection. It’s so easy--from any computer simply log on to GoToMyPC.com and your office desktop instantly appears. It’s just like you are sitting right in front of your office computer.
CNN calls it issue #1. The political candidates talk about it incessantly. You cannot open a newspaper, turn on the TV, or even have a conversation with friends without talking about the economy and the “r-word” – recession. Doom and gloom are everywhere. And there is no hiding from the fact that trepidation in the market is having an impact on the paychecks of Sales Professionals across the globe. It can be depressing and people are looking for answers. Hardly a day goes by that I’m not asked by someone, “What should I do?” While I don’t have all of the answers, and certainly don’t hold myself out as an expert on recessions, I offer salespeople five tips for prospering during a recession:
Tip #1: Play Offence. In every industry segment there is opportunity to win regardless of how hard hit. Smart salespeople go on the offence during economic downturns and take advantage of weak competitors. They take definitive action to gain market share. They become consultants who look for innovative ways to help their prospects and customers prosper during the recession. One example is the Sales Professional I met last month who is thriving in one of the most depressed real estate markets in the US. Her strategy, she offers free concierge services to French tourists. Once the relationship is formed she shows them how cheaply they can purchase a vacation home in the United States. While others complain that nothing is selling, she is laughing all the way to the bank.
Tip #2: Play Defense. At its foundation, sales, and for that matter business, is about getting and keeping customers. Smart Sales Professionals are taking steps to protect their customer base now. These leaders recognize that they have competitors who will be knocking on their customers’ doors with tempting offers to save money. Instead of putting their heads in the sand and waiting for the inevitable calls from customers to discontinue service, cancel orders, or extend payment terms, they become consultants and proactively seek ways to help their customers deal with problems that arise from economic down turn. They understand that customers are extremely loyal to the people and companies who solve their problems. By being proactive they lock their competitors out and in doing so retain customers who will certainly buy even more when the recession is over.
Tip #3: Upgrade. When the economy was strong we could afford to make mistakes or ignore bad sales habits. Things have changed now. Recessions separate the weak from the strong. It’s the ultimate “survival of the fittest” in the business world. Your skills, talents, and attitude are the real competitive edge in this market place. Smart Sales Professionals are investing in themselves. They are reading more, listening to Podcasts like this one, attending seminars and webinars, and taking advantage of their corporate training programs. Take time to upgrade now and you will become an invincible competitor in your industry and market regardless of the state of the economy.
Tip #4: Focus on Fundamentals. During the good times, when things are booming, we have a tendency to ignore the basics and we lose our discipline to execute the fundamentals - we ride the wave where even the weak can survive. However, during a recession there is no room for error. Be disciplined. Block and tackle. Go back to the basics. Do right things right repetitively. This is how great Sales Professionals win in any situation.
Tip #5: Move Faster. During recessions we have the tendency to slow down. We want to take our time to ensure we make no mistakes. Frankly, in some cases we are just plain old depressed. The fact is though that prospering during a recession means taking action - especially in the 21st Century where speed is key differentiator. Now is the time to get new products to market, now is the time to hit your competitors harder, now is the time to set new goals and create a new vision for yourself. To prosper during the recession, urgency is mandatory. Sooner or later, the recession will end and when that happens speed will give you a huge head start over your competitors who have been hiding, with their heads down in the trenches.
Sales Guy Bonus Tip: The problem for many Sales Professionals during tough economic times is that they begin looking for magic pills. The reality is there are no magic pills. The best way to prosper is a strict focus on the fundamentals. I highly recommend reading my book Power Principles which outlines five key principles that are guaranteed to help you reach your goals and achieve your dreams in any economic environment. Just go to the Sales Guy page at QuickandDirtyTips.com to learn more or check PowerPrinciples out on Amazon.
You can try GoToMyPC free today for 30 days, just visit GoToMyPC.com/podcast. That’s GoToMyPC.com/podcast for your free trial.
This is Jeb Blount and I truly believe that one of the best ways to invest in yourself is to listen to all of the QuickandDirtyTips Podcasts. You will find our Podcasts on iTunes and at QuickandDirtyTips.com. Please take a moment to connect with me in communities at SalesGravy.com, LinkedIn, Twitter, and Facebook.
